{"id":258,"date":"2021-07-19T11:23:56","date_gmt":"2021-07-19T11:23:56","guid":{"rendered":"https:\/\/temosqualidade.pt\/?page_id=258"},"modified":"2026-04-08T09:16:37","modified_gmt":"2026-04-08T09:16:37","slug":"livro-de-reclamacoes","status":"publish","type":"page","link":"https:\/\/temosqualidade.pt\/?page_id=258","title":{"rendered":"Livro de reclama\u00e7\u00f5es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"258\" class=\"elementor elementor-258\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f924b5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f924b5a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12c23dc\" data-id=\"12c23dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fa813a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3fa813a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Livro de reclama\u00e7\u00f5es<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b9e5941 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b9e5941\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da0ea8c\" data-id=\"da0ea8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e776861 elementor-widget elementor-widget-text-editor\" data-id=\"e776861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estamos c\u00e1 para ajudar, se a sua experi\u00eancia com a nossa empresa n\u00e3o correu da melhor forma, queremos ouvir de si o que desagradou, e encontrar uma solu\u00e7\u00e3o para compensar,<\/p><p>Preencha o seguinte formul\u00e1rio com a sua reclama\u00e7\u00e3o:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760ee60 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"760ee60\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Reclama\u00e7\u00f5es Online\" aria-label=\"Reclama\u00e7\u00f5es Online\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"258\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"760ee60\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Livro de reclama\u00e7\u00f5es - TemosQualidade\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"258\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indique o seu nome completo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-tlm elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tlm\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelem\u00f3vel\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[tlm]\" id=\"form-field-tlm\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indique o seu contacto telef\u00f3nico\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-ctrb elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ctrb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tContribuinte\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[ctrb]\" id=\"form-field-ctrb\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indique o seu contacto telef\u00f3nico\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indique o seu endere\u00e7o de email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_d35504c elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d35504c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tData do acontecimento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_d35504c]\" id=\"form-field-field_d35504c\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Indique o seu endere\u00e7o de email\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReclama\u00e7\u00e3o\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"20\" placeholder=\"Indique detalhadamente o motivo da sua reclama\u00e7\u00e3o\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_353f25f elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_353f25f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRGPD\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Aceito a recolha dos meus dados pessoais para tratamento das reclama\u00e7\u00f5es, e para a\u00e7\u00f5es de marketing.\" id=\"form-field-field_353f25f-0\" name=\"form_fields[field_353f25f]\"> <label for=\"form-field-field_353f25f-0\">Aceito a recolha dos meus dados pessoais para tratamento das reclama\u00e7\u00f5es, e para a\u00e7\u00f5es de marketing.<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_c14109a elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_c14109a\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ld0tv0sAAAAAFUu1iaAWjP6NbR3yxc9DoqSPdRe\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c8dee4 elementor-widget elementor-widget-spacer\" data-id=\"5c8dee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17f6e4a elementor-widget elementor-widget-text-editor\" data-id=\"17f6e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se preferir poder\u00e1 apresentar a sua quest\u00e3o no livro de reclama\u00e7\u00f5es online que est\u00e1 dispon\u00edvel no seguinte link:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5cf4d1 elementor-widget elementor-widget-image\" data-id=\"c5cf4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"140\" height=\"58\" src=\"https:\/\/temosqualidade.pt\/wp-content\/uploads\/2021\/07\/i006570-2.png\" class=\"attachment-large size-large wp-image-297\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Estamos c\u00e1 para ajudar, se a sua experi\u00eancia com a nossa empresa n\u00e3o correu da melhor forma, queremos ouvir de si o que desagradou, e encontrar uma solu\u00e7\u00e3o para compensar, Preencha o seguinte formul\u00e1rio com a sua reclama\u00e7\u00e3o: Se preferir poder\u00e1 apresentar a sua quest\u00e3o no livro de reclama\u00e7\u00f5es online que est\u00e1 dispon\u00edvel no seguinte [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-258","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/pages\/258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=258"}],"version-history":[{"count":9,"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/pages\/258\/revisions"}],"predecessor-version":[{"id":1811,"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=\/wp\/v2\/pages\/258\/revisions\/1811"}],"wp:attachment":[{"href":"https:\/\/temosqualidade.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<script>
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